If You Believe In Teamwork, We Want To Hear From You

At Medley Equipment Company, our employees and our culture are just as important to the company as serving our customers. We believe our employees are the key to our success. We pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity, and respect. So, we strive to hire, train, and retain the most talented people in the material handling industry.

AsOneTeamHeader

Benefits Of Working At Medley

  • Strong, Growing, Family-Owned Company
  • Competitive Salary
  • Holiday, Sick, and Vacation
  • Medical, Dental, Prescription, Vision, and Supplemental Insurance
  • On-The-Job Training
  • Opportunity For Career Growth
  • Short Term and Long Term Disability, Life, and Accidental Death and Dismemberment
  • 401K
  • Flex Spending Account

Careers Available At Medley Equipment Company

Full Time | Posted 30 + days ago

Job purpose

Allied Equipment Sales Representative

Medley Equipment Company

  • We are a family-owned and operated provider of the sales and service of Materials Handling and Aerial Equipment to a variety of industries
  • To learn more, visit our website at www.medleyequipmentcompany.com
  • As an Allied Equipment Sales Representative, you will be responsible for generating revenue selling allied equipment.
  • The ideal candidates will be a competitive sales professional with a hunter mentality to provide world-class solutions and customer satisfaction while maximizing sales in their assigned territory Key Job Duties include: Prospect New Business within defined sales territory.
  • Responsible for the sales of non-serialized warehouse equipment: pallet rack systems, shelving, modular offices, mezzanine, conveyors, dock equipment, carts, bins, and other products found in a warehouse environment.
  • Identify, meet, and develop a rapport with companies to ensure purchasing.
  • Work with other Medley team members and departments.
  • Analyze sales territory to determine where Medley Equipment product sales are needed and initiate action to improve market share within defined sales territory.
  • Work closely with Regional Sales Manager on territory management and account planning.
  • Develop and implement an aggressive prospecting plan to uncover sales opportunities.
  • Create business plans that are customized by customer account to ensure customer and profit fulfillment.
  • Requirements Outstanding sales leadership and customer relationship building skills.
  • Minimum of three (3) year outside sales experience in a similar or related industry with a focus on building a successful sales territory.
  • Strong communication and presentation skills.
  • Understanding of basic financial merchandising.
  • Ability to remain persistent and overcome customer's objections.
  • Proficient with Microsoft Office tools including Word, Outlook, and Excel is required General understanding of the sales CRM system High sense of urgency and ability to manage multiple projects with multiple customers Experience cold calling and building relationships by phone and email to generate sales opportunities.
  • Associated topics: b2b, equipment, inside sales, internal sales, manufacture, procurement, warehouse, warehouse associate, wholesale

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Outside sales: 3 years (Preferred)
  • Industry: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 75% (Preferred)

Work Location:

  • On the road

Work Remotely:

  • No

Work Location: On the road

Full Time | Posted 30 + days ago

Job purpose

Dispatch field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job. Maintain optimal response time to customers by providing consistent and logical scheduling for emergency service as well as scheduled maintenance.

Duties and responsibilities

  • Monitor service calls for field technicians, ensure all jobs are assigned (the night before) and complete as required
  • Respond to phone calls from customers and roadmen
  • Stay in contact with customers and inform them of any changes in the schedule
  • Work with parts department to ensure all needed parts are ordered and received in a timely manner
  • Issue repair orders for new jobs or units that are scheduled for maintenance
  • Review open order analysis daily to ensure all jobs are on schedule and closed as needed
  • Assist field technicians as needed with any questions or concerns you can help with (not technical information)
  • Assist preventive maintenance coordinator in the scheduling of preventive maintenance and ensure schedules are kept
  • Perform projects as requested
  • Perform other task as required

Qualifications

Education and/or experience

  • High School Diploma or equivalent, or
  • 2+ years in dispatching and/or mechanics

Knowledge

  • Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
  • Some knowledge of mechanics
  • Specification of current equipment

Skills

  • Good listening skills
  • Good negotiation skills
  • Excellent verbal and writing communication skills
  • Good computer skills

Abilities

  • Demonstrate customer service orientation
  • Ability to organize and manage multiple priorities

Other characteristics such as personal characteristics

  • Commitment to company vision and mission
  • Must partner with service staff to ensure workflow runs smoothly

Travel

There is no travel requirement

Working environment and Physical demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level. However, the employee can be exposed to noisier shop environment. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever necessary.

Physical requirements

While performing this duty, the employee will required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, feel objects, or controls, including products we rent, computer, and other office equipment. The employee must often stand, walk, lift, and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your pay requirements?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Dispatching: 2 years (Preferred)
  • Customer Service: 1 year (Preferred)

License/Certification:

  • Driver's (Required)

Work Location: One location

Full Time | Posted 30 + days ago

Job purpose

Dock and Door Technician

Description "

The Dock & Door Technician will be responsible to perform on-site inspection, repairs, removals, and installation of customer’s dock levelers, locks, doors and various other equipment at their location. Will assist in customer proposal creation and presentation, as well as enter the necessary information on work orders and work order summary.

Primary Responsibilities (include, but not limited to):

  • Coordinate daily schedule with dispatch
  • Provide world class customer service at the site
  • Inspect the levelers, locks and doors
  • Notate and propose additional services required after inspection
  • Make the required repairs and or installs
  • Work with sales team- forward leads and prepare/close proposals
  • Repair all work order requests
  • Quality control of each job to ensure completeness and up to safety standards
  • Work independently as well as in a team
  • Communicate with customer and contractor status of project
  • Complete and submit all work orders and time on a daily basis per company guidelines.
  • Clean the area after work is completed
  • Inspect company vehicle and initiate necessary scheduled maintenance per service manual guidelines
  • Drive in a safe and courteous manner. Every day is a major responsibility to insure the employees’ safety as well as others on the road.
  • Represent Medley Equipment Company with a professional and courteous manner.
  • All other duties or special projects as assigned

Other Duties:

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Job Demands: * Noisy shop environment; including customer sites. Must be able to lift 100lbs., stoop, squatting, pulling or working in awkward positions. Required to work in various applications ranging from inside warehouses to working outside in various weather conditions.

Qualifications Requirements (include, but not limited to):

  • High school diploma or equivalent
  • Clean driving record
  • Minimum of 2 years’ experience working on dock levelers, locks and doors
  • Welding experience
  • Basic computer experience

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Dock And Door: 1 year (Preferred)
  • Industrial Equipment: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: On the road

Full Time | 9 days ago

Job purpose

To serve our customer and salespersons with technical support and to give the best customer service.  To help the development of a qualified repair technician staff by providing ongoing technical training, and to serve as technical support for our customers by serving as a liaison between the end user and the manufacturer.

Duties and responsibilities

  • Repair and replace damaged or worn parts
  • Dismantle and reassemble heavy to medium equipment using hoists, hand tools, and power tools
  • Operate and inspect machines or heavy equipment to diagnose defects
  • Test mechanical products and equipment after repair or assembly to ensure proper performance and  compliance with manufacturers’ specifications
  • Clean, lubricate, and perform other routine maintenance work on equipment
  • Read and understand operating manuals, blueprints, and technical drawings
  • Diagnose faults or malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices
  • Research, order and maintain parts inventory for service and repairs
  • Repair, rewire and troubleshoot electrical systems
  • Examine parts for damage or excessive wear, using micrometers and gauges
  • Examine and repair hydraulic system
  • Examine and repair brake systems on all equipment
  • Clean parts by spraying them with grease solvent or immersing them in tanks of solvent
  • Projects as assigned by Management

Qualifications

Education/Experience

  • High School Diploma
  • Technical college diploma or certification
  • At least 1-year experience in related mechanical field

Certification

  • Valid Driver License, with good driving record
  • Forklift Operators License/Certification

Physical requirements

While performing this duty, the employee will be required to frequently sit, walk, talk, and listen.  The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including the products we service.  The employee must often stand, kneel, and bend over, and lift and/or move up to 60 pounds.  The employee will be exposed to hazardous materials, i.e. grease, fuel, pressured gas, and/or oil. The employee will be required to kneel, sit, stand, and lay on hard surfaces, i.e. concrete and/or asphalt.  Appropriate material handling equipment should be used to lift or move items that are heavy or bulky.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

This position will travel to customer locations.

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 9 days ago

Job purpose

More than just a job, a #medleycareer

To serve our customer and salespersons with technical support and to give the best customer service. To help the development of a qualified repair technician staff by providing ongoing technical training, and to serve as technical support for our customers by serving as a liaison between the end user and the manufacturer.

Duties and responsibilities

• Repair and replace damaged or worn parts
• Dismantle and reassemble heavy to medium equipment using hoists, hand tools, and power tools
• Operate and inspect machines or heavy equipment to diagnose defects
• Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers’ specifications
• Clean, lubricate, and perform other routine maintenance work on equipment
• Read and understand operating manuals, blueprints, and technical drawings
• Diagnose faults or malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices
• Research, order and maintain parts inventory for service and repairs
• Repair, rewire and troubleshoot electrical systems
• Examine parts for damage or excessive wear, using micrometers and gauges
• Examine and repair hydraulic system
• Examine and repair brake systems on all equipment
• Clean parts by spraying them with grease solvent or immersing them in tanks of solvent
• Projects as assigned by Management

Qualifications

Education/Experience

High School Diploma, or
Technical college diploma or certification, and
At least 1-year experience in related mechanical field
Certification

Valid Driver License, with good driving record
Forklift Operators License/Certification
Physical requirements

While performing this duty, the employee will be required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we service. The employee must often stand, kneel, and bend over, and lift and/or move up to 60 pounds. The employee will be exposed to hazardous materials, i.e. grease, fuel, pressured gas, and/or oil. The employee will be required to kneel, sit, stand, and lay on hard surfaces, i.e. concrete and/or asphalt. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

This position will travel to customer locations.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:

Monday to Friday
Application Question(s):

What are your pay requirements?
Education:

High school or equivalent (Preferred)
Experience:

Mechanic: 3 years (Preferred)
Field Mechanic: 1 year (Preferred)
customer service: 1 year (Preferred)
industry: 2 years (Preferred)
License/Certification:

Driver's (Required)
Work Location: On the road

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 9 days ago

Job purpose

Information Technology Support Specialist

Medley Equipment Company is looking to fill a position that requires the right individual with a hands-on, roll up your sleeves, and attention to detail mentality. This position faces daily challenges of supporting, designing, and implementing information technology solutions in a growing infrastructure. If you like spending your day at a desk staring at monitors, this is not the role for you. The right individual will have a strong impact on moving the company towards the future with solving problems and improving processes.

Duties and Responsibilities

· IT systems hardware repair (perform equipment maintenance and repair on PC/Laptops/Printers – A+ certified preferred but not required)

· Ticket Management and Incident Handling procedures

· Monitoring health and welfare of corporate infrastructure including access control

· Aid with defining, delivering, and supporting strategic solutions for improvements across a growing enterprise.

· Complete projects by coordinating resources and timetables with all departments and locations

· Contribute to team effort by accomplishing related results as needed.

· Proactively maintain patch management as required by security, vendor, or internal infrastructure best practices.

· Advanced troubleshooting of platforms and services as needed

· Availability for after-hours support and occasional travel to branch locations across 5 states (up to 25%).

Requirements and Qualifications

· 2 years IT experience required (Entry level), 3-6 yrs (Junior level), 6-10+ yrs or an Information Technology focused bachelor’s degree (Senior level)

· Experience with various support functions to include but not limited to:

· Mobile Device Management (MDM) deployments (iOS/Android) for phone and tablets, VMWare vSphere ESXi 6.0+, Office 365, Microsoft Windows Server Remote Desktop Deployment/HP Thin Clients, Active Directory User Management, Ubiquiti, Remote User/Equipment Deployment, IT Inventory, Physical Security (Access Control/Camera Systems), Network Wiring/installation planning, End User training.

· Technical problem solver, strategic planning, Attention to detail, Customer Service

· Excellent written and verbal communication skills

· Comfortable working in a team oriented/collaborative environment

· Superior ability to work with employees (users) over the phone, via email (or ticket) or in person.

· Energetic and eager to tackle new projects and ideas

· Domestic Travel to branch offices as required (up to 25%, 14 locations and growing) – this can require after hours and weekends depending on scope of the project

· Be able to lift 50 lbs.

· Valid Driver’s License and clean driving record

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • IT: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: Multiple Locations

Full Time | Posted 6 days ago

Job purpose

Branch Administrator Reports to Branch Manager FLSA Non-Exempt Workers’ Comp Status Clerical Office Employees (Code 8810) Job purpose Responsible for the administrative work to the branch. Duties and responsibilities * Answer phones, direct calls, and take messages. * Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. * Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. * Compile, copy, sort, and file records of office activities business transactions, and other activities. * Maintains confidential personnel files and personnel actions. * Reviews files, records, and other documents to obtain information to respond to requests. * Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. * Complete work schedules, manage calendars, and arrange appointments. * Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers. * Deliver messages and run errands. * Complete and mail bills, contracts, policies, invoices, or checks. * Send credit card backup with credit card receipt to corporate accounts receivable for posting. * Process and prepare documents, such as business forms and expense reports. * Prepare meeting agendas, attend meetings, and record and transcribe minutes. * Perform other tasks as assigned by the branch manager or corporate managers. Qualifications Education/Experience * High school diploma or equivalent, and * 2+ years of administrative experience Knowledge * Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) * Federal, State, and Local laws * Mathematics * Principles and procedures for personnel recruitment, employee engagement, compensation and benefits. * Principles and process for providing customer and personal service * Manage files and recodes. Skills * Good verbal and writing communication skills * Good computer skills * Good phone skills * Good customer service skills for internal and external customers * Good research skills * Time management * Critical thinking Abilities * Demonstrate customer service orientation * Ability to organize and manage multiple priorities * Listen and understanding information and ideas presented * Concentrate on a task over a period of time without being distracted * Work well with others * To complete work on schedule * Type 40 words per minute * Operate office machine Other characteristics such as personal characteristics * Commitment to company vision and mission * Detailed oriented Travel This position does not travel at this time. Working Environment and Physical demands The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working environment While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level, however, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever necessary. This role routinely uses standard office equipment such as Desktop computer, smartphones, photocopiers, filing cabinets, and scanners Physical requirements While performing this duty, the employee will required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we rent, computer and other office equipment. The employee must often stand and walk, and lift and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties Please note this job description in not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Direct reports * None

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • what are your pay requirements?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Administration: 2 years (Preferred)
  • typing: 2 years (Preferred)
  • Customer service: 2 years (Preferred)
  • Data entry: 2 years (Preferred)

License/Certification:

  • Driver's (Required)

Work Location: One location

Full Time | Posted 6 days ago

Job purpose

Work closely with customers and sales team to grow and promote the sales of parts, rentals, and service for the branch. Sales representatives establish and maintain long-term business relationships with a new and current customer base.

Duties and responsibilities

  • Source new sales opportunities by traveling to the future customer location, through inbound lead follow-up, and outbound cold calls and emails
  • Gather technical information from technicians work orders, customers inquiries, PM write-ups and shop technicians to precisely evaluate and estimate the needed repairs
  • Gather the needs information to accurately itemize parts needed
  • Provide well written, descriptive estimate based on findings and submit to the decision maker for review and approval
  • Work with parts, sales, and service to negotiate the sale if the need arises
  • Revise the estimates if needed to ensure additional parts and labor is within the customer’s bounds
  • Work closely with sales when refurbished units are selected
  • Work closely with Service Manager to ensure customers’ needs are being met in the shop and out in the field
  • Meet or exceed the outlined company revenue and profit goals
  • Generate consistent work for technicians
  • Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs
  • Communicate sales or service opportunities and customer concerns or suggestions
  • Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future
  • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
  • Preparing responses to RFP (request for proposals) and RFI (request for information)
  • Working knowledge of the design tools and price calculations
  • Researchers market requirements and market data

Qualifications

Education/Experience

  • BS degree in sales, marketing, or business, or
  • At least 4 years of sales in similar industry

Knowledge

  • EquipSoft Program (preferred, but not required)
  • Expert knowledge of industrial powered equipment and industry
  • Mechanical aptitude
  • Microsoft Suite (Excel, Word, Powerpoint, and Outlook)
  • Industry parts

Skills

  • Excellent interpersonal, presentation, and communication skills
  • Excellent listening skills
  • Critical thinking
  • Excellent time management
  • Superb phone communication skills
  • Excellent negotiation skills
  • Good problem solving
  • Excellent selling skills
  • Customer service
  • Attention to detail

Abilities

  • Demonstrate ability to develop solid business relationships
  • Demonstrate ability to sell at a profitable level and meet goals
  • To organize and manage multiple priorities
  • To think ahead and plan over a one-year time span
  • To write sales contracts
  • Analyze data
  • Work under pressure

Other characteristics such as personal characteristics

  • Awareness of lean business principles

Travel

When performing this duty, the employee will travel to different customer locations

Working environment and Physical Demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level. However, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.

Physical requirements

While performing this duty, the employee will require to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, feel objects, or controls, including products we rent, computer, and other office equipment. The employee must often stand, walk, lift, and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What are your pay requirements?

Education:

  • High school or equivalent (Preferred)

Experience:

  • B2B sales: 1 year (Preferred)
  • Outside Sales: 2 years (Preferred)
  • Sales: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 75% (Preferred)

Work Location: On the road

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 30+ days ago

Job purpose

Work closely with customers and sales team to grow and promote the sales of equipment, parts, rentals, service, and allied for a branch of Medley Material Handling. Sales representatives establish and maintain long-term business relationships with new and current customer base. Duties and responsibilities * Close and grow through professional communication with existing and potential clients * Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs * Communicate sales or service opportunities and customer concerns or suggestions * Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future * Understand and comply with established guidelines that ensure a safe and healthy work environment * Coordinates company staff to provide exemplary service to customers * Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively * Work with the engineering team to ensure customer project requirements are met * Maintaining records of customer communications and contact information * Making technical presentation, webinar * Preparing responses to RFP (request for proposals) and RFI (request for information) * Attending and participate in trade shows, conferences and other marketing events * Maintain awareness of pertinent client information, future plans, payment performance, communicate any client information that may affect company decisions to appropriate departments as needed * Working knowledge of the design tools and price calculations * Researches market requirements and market data * Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies * Maintains current Medley Material Handling product knowledge * Demonstrate and explain best practices in installation techniques for all Medley Material Handling products * Submit a variety of sales status reports as required, including activity, closings, follow-up, and adherence to goals * Submit quarterly customer visit plans, schedule client meetings and action plans for follow-up * Send legal documents to customers and send signed copies to Corporate for filing * Responsible for setting the customer’s expectations Qualifications Education/Experience * BS degree in sales, marketing, or business, or * At least 4 years of sales in similar industry Knowledge * Salesforce Program * Expert knowledge of industrial powered equipment and industry * Mechanical aptitude * Microsoft Suite (Excel, Word, Powerpoint, and Outlook) * Industry parts Skills * Excellent interpersonal, presentation, and communication skills * Excellent listening skills * Excellent writing skills * Critical thinking * Excellent time management * Superb phone communication skills * Excellent negotiation skills * Good problem solving * Excellent selling skills * Good organizational skills * Customer service Abilities * Demonstrate ability to develop solid business relationships * Demonstrate ability to sell at a profitable level and meet goals * To organize and manage multiple priorities * To think ahead and plan over a one-year time span * To write sales contracts * To talk communicate with executives and laborers * Analyze data Other characteristics such as personal characteristics * Commitment to company vision and mission * Awareness of lean business principles Professional Certification Working environment and Physical demands The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working environment While performing this duty, employee will be exposed to the usual moderate (general office area) noise level, however, employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate. Physical requirements While performing this duty, employee will required to frequently sit, walk, talk, and listen. Employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we rent, computer and other office equipment. Employee must often stand and walk, and lift and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Direct reports No Direct Report

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What are your pay requirements?

Experience:

  • B2B sales: 4 years (Preferred)
  • Customer Service: 1 year (Preferred)
  • Outside sales: 4 years (Preferred)

License/Certification:

  • Driver's (Required)

Willingness to travel:

  • 75% (Preferred)

Work Location: On the road

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 30+ days ago

Job purpose

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 30+ days ago

Job purpose

Job purpose

Sells light to heavy equipment maintenance and repairs by taking and clarifying customer requests; preparing estimates; consulting with technicians; selling light to heavy equipment parts, and researching best prices on parts for technicians and customers.

Duties and responsibilities

  • Sells products and/or services to repair the problem to meet the customer’s needs
  • Assists in keeping the parts department front counter clean and orderly
  • Maintain customer’s goodwill by greeting and acknowledge all customers he/she comes in contact with.
  • Answer phones to assist customers and technicians to solve their issues
  • Attends training as prescribed by management to maintain proficiency in his/her job
  • Research parts for technicians and customers
  • Receive and check in parts as required
  • Record all sales and/or customer transactions that occur
  • Uses company equipment and resources safely and proficiently
  • Works the parts counter, follows prescribed cash, credit, and check processing procedures of the company; processes cores, warranties, and new return merchandise as required at a point of cash.
  • Keeps himself/herself groomed and clothed per the company guidelines
  • Verifies receiving documents
  • Follow-up on shortages and expedite by reporting to Parts Manager
  • Should be knowledgeable in merchandising

Qualifications

Education/Experience

  • High School Diploma or GED, and
  • 1+ years of parts sales

Knowledge

  • Microsoft Outlook
  • Basic mechanical knowledge
  • Computers
  • Knowledge of industry parts

Skills

  • Attention to detail
  • Analytical skills
  • Administration
  • Research
  • Organizational
  • Problem-solving

Abilities

  • Lift light to heavy items
  • Troubleshoot issues
  • Multi-task
  • Work as a team
  • Effectively listen
  • Communicate with management, technicians, and customers
  • Work well under pressure
  • Research items on the internet

Travel

There is no travel requirement

Working environment and Physical Demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level. However, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever necessary.

While performing this duty, the employee will be required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we rent, computer and other office equipment. The employee must often stand, walk, and occasionally lifting and/or moving up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your pay requirement?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Inventory Control: 2 years (Preferred)
  • Parts: 2 years (Preferred)
  • Customer service: 1 year (Preferred)

License/Certification:

  • Driver's (Required)

Work Location: One location

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 30+ days ago

Job purpose

Work closely with customers and sales team to grow and promote the sales of parts, rentals, and service for the branch. Sales representatives establish and maintain long-term business relationships with a new and current customer base.

Duties and responsibilities

  • Source new sales opportunities by traveling to the future customer location, through inbound lead follow-up, and outbound cold calls and emails
  • Gather technical information from technicians work orders, customers inquiries, PM write-ups and shop technicians to precisely evaluate and estimate the needed repairs
  • Gather the needs information to accurately itemize parts needed
  • Provide well written, descriptive estimate based on findings and submit to the decision maker for review and approval
  • Work with parts, sales, and service to negotiate the sale if the need arises
  • Revise the estimates if needed to ensure additional parts and labor is within the customer’s bounds
  • Work closely with sales when refurbished units are selected
  • Work closely with Service Manager to ensure customers’ needs are being met in the shop and out in the field
  • Meet or exceed the outlined company revenue and profit goals
  • Generate consistent work for technicians
  • Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs
  • Communicate sales or service opportunities and customer concerns or suggestions
  • Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future
  • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
  • Preparing responses to RFP (request for proposals) and RFI (request for information)
  • Working knowledge of the design tools and price calculations
  • Researchers market requirements and market data

Qualifications

Education/Experience

  • BS degree in sales, marketing, or business, or
  • At least 4 years of sales in similar industry

Knowledge

  • EquipSoft Program (preferred, but not required)
  • Expert knowledge of industrial powered equipment and industry
  • Mechanical aptitude
  • Microsoft Suite (Excel, Word, Powerpoint, and Outlook)
  • Industry parts

Skills

  • Excellent interpersonal, presentation, and communication skills
  • Excellent listening skills
  • Critical thinking
  • Excellent time management
  • Superb phone communication skills
  • Excellent negotiation skills
  • Good problem solving
  • Excellent selling skills
  • Customer service
  • Attention to detail

Abilities

  • Demonstrate ability to develop solid business relationships
  • Demonstrate ability to sell at a profitable level and meet goals
  • To organize and manage multiple priorities
  • To think ahead and plan over a one-year time span
  • To write sales contracts
  • Analyze data
  • Work under pressure

Other characteristics such as personal characteristics

  • Awareness of lean business principles

Travel

When performing this duty, the employee will travel to different customer locations

Working environment and Physical Demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level. However, the employee can be exposed to noisier shop environments. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.

Physical requirements

While performing this duty, the employee will require to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, feel objects, or controls, including products we rent, computer, and other office equipment. The employee must often stand, walk, lift, and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What are your pay requirements?

Education:

  • High school or equivalent (Preferred)

Experience:

  • B2B sales: 1 year (Preferred)
  • Outside Sales: 2 years (Preferred)
  • Sales: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 75% (Preferred)

Work Location: On the road

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 30+ days ago

Job purpose

To serve our customer and salespersons with technical support and to give the best customer service. To help the development of a qualified repair technician staff by providing ongoing technical training, and to serve as technical support for our customers by serving as a liaison between the end user and the manufacturer.

Duties and responsibilities

  • Repair and replace damaged or worn parts
  • Clean, lubricate, and perform other routine maintenance work on equipment
  • Read and understand operating manuals, blueprints, and technical drawings
  • Diagnose faults or malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices
  • Research, order and maintain parts inventory for service and repairs
  • Examine parts for damage or excessive wear, using micrometers and gauges

Qualifications

Education/Experience

  • High School Diploma, or
  • Technical college diploma or certification, and
  • At least 1-year experience in related mechanical field

Certification

  • Valid Driver License, with good driving record
  • Forklift Operators License/Certification

Physical requirements

While performing this duty, the employee will be required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, or feel objects or controls, including products we service. The employee must often stand, kneel, and bend over, and lift and/or move up to 60 pounds. The employee will be exposed to hazardous materials, i.e. grease, fuel, pressured gas, and/or oil. The employee will be required to kneel, sit, stand, and lay on hard surfaces, i.e. concrete and/or asphalt. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust, focus.

Travel

This position will travel to customer locations.

Medley Equipment is proud to be an Equal Opportunity Employer 

Full Time | Posted 30+ days ago

Job purpose

Manages the operation of the service department. Ensures customers’ (internal and external) service and parts needs are addressed in a timely manner. Ensure the workflow in the service department is smooth from the time work is open to the work order is closed. Responsible for the housekeeping of the service department area.

Duties and responsibilities

  1. Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety policies.

  2. Investigate accidents or injuries and prepare reports of findings

  3. Monitor employees’ work levels and review work performance

  4. Inspect, test, and measure completed work, through the use of hand tools or gauges to verify conformance to standards or repair requirements

  5. Develop, implement, or evaluate maintenance policies and procedures

  6. Confer with personnel, such as management, HR, or customers, to coordinate work activities, resolve employee grievances, or identify and review resource needs

  7. Monitor the condition of the shop to ensure adequate working conditions

  8. Counsel employees about work-related issues and assist employees to correct job –skill deficiencies

  9. Recommend or initiate personal actions, to include new hires, promotions, transfers, discharges, or disciplinary measures

  10. Meet with vendors to discuss products used in repair work

  11. Review all work orders and timecards

  12. Answer any service calls as needed

  13. Listen to customer and employee complaints and find a solution to resolve the issue

  14. Keep the work in progress report up to date and ensure all work orders are closed within 10 business days after the opening of the work order

  15. Carries out supervisory responsibilities in accordance with branch and company policies and federal regulations

  16. Responsible for directing work orders as they come in

  17. Perform other tasks as required by branch manager and corporate managers

  18. Analyze work orders for accuracy

Qualifications

Education/Experience

  1. High School Diploma or equivalent, and

  2. 2 years of college, preferred, or

  3. 5+ years of experience

Knowledge

  1. Mechanical

  2. Administrative

  3. Management

  4. Safety

  5. Security

  6. Computers

  7. Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint)

  8. Current equipment

  9. Industry

Skills

  1. Excellent leadership skills

  2. Excellent verbal and written communication skills

  3. Good critical thinking skills

  4. Good human capital skills

  5. Analyzing data

Abilities

  1. Train employees

  2. Multi-task

  3. Motivate employees

  4. Work as a team

  5. Work under extreme pressure

  6. Calculate figures and analyze data

  7. Resolve any problems in a timely manner

  8. Interpret instructions furnished in written, oral, diagram, or schedule form

Other characteristics such as personal characteristics

  1. Commitment to company vision and mission

Travel

While performing this duty, the employee will travel as necessary

Working environment and Physical demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to noisy shop environment. When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever necessary.

Physical requirements

While performing this duty, the employee will required to frequently sit, walk, talk, and listen. The employee is required to frequently use hands to fingers, handle, feel objects, or controls, including products we rent, computer, and other office equipment. Employee must often stand, walk, lift, and/or move up to 30 pounds. Appropriate material handling equipment should be used to lift or move items that are heavy or bulky. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties

Please note this job description in not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Direct reports

  1. Service dispatch

  2. Service admin

  3. Technicians

Job Type: Full-time

Benefits:

  1. 401(k)

  2. 401(k) matching

  3. Dental insurance

  4. Health insurance

  5. Life insurance

  6. Paid time off

  7. Referral program

  8. Retirement plan

  9. Vision insurance

Schedule:

  1. Monday to Friday

Application Question(s):

  1. What are your pay requirements?

Education:

  1. High school or equivalent (Preferred)

Experience:

  1. Mechanic: 3 years (Preferred)

  2. Service Manager: 2 years (Preferred)

  3. customer service: 1 year (Preferred)

  4. Leadership: 1 year (Preferred)

License/Certification:

  1. Driver's License (Required)

Work Location: One location

Full Time | Posted 30+ days ago

Job purpose

Job Description-Service Writer

Summary Description: Maintains accurate and on-time reports and records relative to the service department’s operation within the dealership. Assure that all charges related to work orders are posted properly. Assure all work orders are closed on a timely basis. Process warranty and Product Improvement Claims. Must conduct themselves in the presence of customers in a manner that promotes a positive image of the company.

Major Duties and Responsibilities: 1. Service Department Operations: * Open work orders as directed by the Service Manager and maintain control until closed and invoiced. * Handles Repair Order charges, warranty validation & claims coverage’s including computation of charges, submission and follow-up. * Maintains the service library with information that is current. * Files bulletins, manuals, video tapes, etc. under the direct supervision of the Service Manager. * Assembles all types of equipment and other merchandise offered for sale by the dealership * Maintains a clean and safe work area and cares for shop tools and equipment assigned to the technician * Accounts for all time on a time card and for all material used in performing assigned duties * Ability to safely operate all equipment sold by the dealership * Follow all safety rules and regulations in performing work assignments * Handles service department filing and records. * Updates customer profiles using equipment, hours or other information from the customer work orders. * Maintains accessories and supplies and prepares replacement orders for the Service Manager’s approval. * Completes other duties as assigned.

2. Customer Service: * Assist in handling customer complaints and concerns * Be aware of and track “comebacks” and make sure the problem is corrected to the customer and dealership’s satisfaction * Greet customers immediately in a courteous manner * Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices

3. Commitments * Treat all employees and customers fairly, courteously and with dignity * Maintain positive relationships with customers, other employees and owners * Be early, flexible and available for scheduling * Maintain up to date technical training * Focus on Quality & Service * Be neat and clean * Demonstrate an interest in growing the dealerships business

4. Qualifications and Job Requirements: * Must have outgoing, friendly personality and superior communication & customer service skills * Experience working in a service department * Ability to write and work on routine reports and correspondence * Ability to negotiate customer complaints to a satisfactory resolution * Experience with common dealership or point of sale computer systems * Good computer skills * Knowledge of office procedures * Good organizational ability * General understanding of mechanical/technical terms. * High school diploma or GED equivalent

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Application Question(s):

  • What are your pay requirements?

Education:

  • High school or equivalent (Preferred)

Experience:

  • service department: 2 years (Preferred)
  • Mechanic: 3 years (Preferred)
  • customer service: 1 year (Preferred)
  • industry: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Full Time | Posted 30+ days ago

Job purpose

Shop Assistant Job

We are looking for an energetic shop assistant to join our growing team. In this entry level position, you will assist shop supervisors and project managers with a variety of tasks

Shop Assistant Duties and Responsibilities

· Provide general assistance around the shop

· Load and unload delivery trucks

· Stock raw materials in appropriate quantities

· Clean and maintain equipment as directed

· Provide assistance to, shop supervisor as needed

· Operate equipment such as Forklift

· Assist with parts

· Deliver parts

Shop Assistant Requirements and Qualifications

· High school diploma or GED equivalent

Previous mechanical experience

· Aptitude for mechanics

· Familiarity with hand tools

· Capacity to analyze a situation and prioritize tasks

· Strong communication skills

· Exceptional hand-eye coordination

· Physically capable of standing for extended periods of time and lifting up to 70 pounds

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Mechanical knowledge: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Disclaimer
Medley Equipment Company is an equal opportunity employer. All qualified applicant s will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We are a Drug-Free Workplace and place Safety First.  If you need a reasonable accommodation for any part of the employment process, please contact us at jobs@medleycompany.com or by phone at (405) 479-8564 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case by case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from an email.

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